The Basecamp Guide to Internal Communication
How do we keep everyone in the loop without everyone getting tangled in everyone else's business?
You've probably heard of Basecamp. They are the makers of popular project management software and experts in remote work. In fact they wrote the book. Several of them. Here's their guide for company communication.
Below you'll find a collection of general principles we try to keep in mind at Basecamp when communicating with teammates, within departments, across the company, and with the public. They aren't requirements, but they serve to create boundaries and shared practices to draw upon when we do the one thing that affects everything else we do: communicate.